Jervis Systems: Quick Start Guide

New to Jervis Systems? Here’s our 4-step guide to get you started.

1. Connect Your Property Management System (PMS)

  1. From your Jervis Systems dashboard, navigate to the Marketplace page and select the option to connect to your PMS of choice.
  1. You will either be brought to a pop-up screen like the one below or a new page prompting you to log in through your PMS.
  1. Each PMS platform will have its unique requirements to connect. To view the instructions for your specific PMS, check out the user guides on our FAQ page.

2. Import & Edit Your Properties

  1. Once your PMS and Jervis Systems accounts are connected, go to the Properties page within your Jervis Systems account and click “Refresh Properties”. When the page has been reloaded, you will see all of your imported properties. Select the three dots to the right of each listing to view and edit your property details.
Image of properties page in Jervis systems with status highlighted

Please note: Anytime you add a new property to your PMS, Jervis Systems will not automatically import it. In order to import your property for upcoming reservations to register in our system, you will need to click on the “Refresh Properties” button. This will pull in new properties that are set up on the PMS side.

  1. From here, you have the option to edit your properties to add an offset capability that allows Jervis Systems to configure automated keyless access for early check-in and late check-out. If you have the same offset capabilities across all properties, you can use the bulk offset tool to apply these settings across your entire portfolio.

3. Import & Assign Your Devices

  1. Go to the Devices page and connect to your smart locks and devices by selecting the “Import Devices” button. From there, select your smart lock or device system provider and follow the prompts to connect your smart lock account.

Please note: If you are adding additional devices to an account you have previously connected (ex. August), do not use these same steps to connect that device. This will result in duplicate accounts! Instead, hit the “Refresh Devices” to bring in the new devices that are in your existing linked accounts.

  1. Once your devices are imported successfully, you will want to assign your devices to your imported properties. You can do this by selecting the drop-down list under Assigned Devices and checking the boxes for the properties you want the device to be assigned to. After assigning your device, the status will show as enabled.

4. Import Your Reservations & SET PIN Code

  1. You can immediately import your STR reservations by navigating to the Reservations tab in your Jervis Systems account. From here select the “Refresh” button. Once your reservations are imported, you will see the SET PIN code is generated.

Success! Your Jervis Systems account is set up, and your properties, devices, and reservations are now imported.

Need additional help and support? Check out the additional user guides on our FAQ page. You can also get help by submitting a support request via your Jervis Systems dashboard.



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