With Jervis Systems, you can use either the desktop or mobile app to manage your short-term rental reservations, guest access, and smart devices – all from one place! This guide walks through how to log in and manage guest access on the mobile side.
With Jervis Systems, give guests easy PIN code access all via a link, no account needed. All guests need to do is use the phone number associated with their reservation to securely access the property and command the available smart home devices.
How to log into the mobile app as a property manager:
Dear (Insert Guest Name Variable with PMS),
You can access our property in two ways:
1) You can use the unique door code assigned for your reservation – (insert door code variable with PMS).
2) You can download the Jervis Systems mobile app from your iOS and Android App Store or use the Jervis Systems Web App.
a) You can click on the link below on your mobile phone to be taken directly to the app store also:
You can use the Jervis Systems Web App from the URL below:
b) Once you have downloaded the app or logged in using the web app, log in using the phone number you used with your reservation. A one-time code will be sent via text message/SMS and you can use that to complete the login process.
c) Once you are logged in, you can see the devices that are assigned to the property you have reserved.
NOTE: Please keep in mind that this access (door code or mobile app) will only be available for the duration of your reservation. You will not be able to use the PIN code or the mobile app until your check-in time starts. This access will remain until your check-out time.
If you have any questions, please let me know.
(Insert Property Manager Name Variable with PMS)
How to log into the mobile app as a guest:
Our Master Lock integration allows us to see a rolling code that changes every four hours. The property manager and guest (if granted access) will see the active code for this lockbox. Please keep in mind that the Master Lock lockboxes are not WiFi connected.
Need additional help and support? Check out the additional user guides on our FAQ page. You can also get in touch with the Jervis Systems Support Team by submitting a request via the Support page in your account.