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How to Edit Your Jervis Systems Email Notifications

In the Jervis Systems platform, we provide a number of email templates that you can utilize to streamline communication with your guests.

While the templates are designed to be “plug-and-play” for your property management needs, we encourage you to take the time to review and edit the provided messages as needed.

Here is how to edit your email templates:

  1. First, log in to your Jervis Systems account. From your Dashboard, select the ‘Change’ button in the right-hand corner of the screen to select and confirm the property you want to make changes under.

Image of Jervis Systems dashboard and selecting a property to view from the top right-hand corner of the screen

2. Next navigate to your email templates by selecting ‘Notification Templates’ in the left-hand toolbar.

Image of Jervis Systems dashboard with "Notification Templates" button highlighted

3. From there, you can access the full list of provided templates to edit, delete, or create a new email notification from scratch.

Image of Notification Templates page with "create template" button and edit and delete functions highlighted

4. In the edit function, you have full control to specify the details of the recipient, message timing, and the subject line. Select the drop-down list arrows to edit.

Image of Jervis Systems notifications template editing screen with drop-down arrows for fields highlighted

5. Regarding the body of your email notification, we provide a range of formatting options for you to edit and further customize your message. At any time, you can reset your message changes back to the Jervis Systems default settings.

Image of Jervis systems email template formatting options

6. When you are finished editing, you can select Preview to preview how your message will look when sending it to your recipient. Note that the placeholder information will be present in the Preview feature, but this will be updated with the name and details of the recipient when sent.

Image of Jervis Systems notification templates preview function

7. Finally, be sure to save your message after making any edits.

Image of Jervis Systems notification templates editing view with the "Save" button highlighted

6. Repeat the prior steps to edit additional templates. Additionally, you can then change your property management view to edit email notification templates for additional properties.

Image of Jervis Systems dashboard and selecting a property to view from the top right-hand corner of the screen

Check out our additional help guides for further help on setting up and using your Jervis Systems account. If you have any questions, don’t hesitate to contact our team here.

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