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How to Connect Your Salto Smart Lock

With the Jervis Systems-Salto integration, you can import your Salto KS Supported Locks and set up automated access for guests, cleaning companies, and maintenance personnel.

In just a few steps you can complete the setup process for your locks!

  1. First, make sure you are connected to your property management system or channel manager of choice by navigating to the Marketplace page. Each PMS platform will have its unique requirements to connect. To view the instructions for your specific PMS, check out the user guides on our blog.
Screenshot of Jervis Systems marketplace page
  1. Once your PMS is connected, you will want to make sure all of your properties are enabled. To verify this status, navigate to the Jervis Systems Properties page. For any properties with existing alerts, select the three dots to the right of each listing to view and edit the necessary property details. In order for your smart locks and PIN codes to function, your time zone settings must be accurately set for every property.
Screenshot of Jervis systems properties page with alert status for property listings
  1. Once your time zone has been set, you will see the status for the property change from “Incomplete” to “Enabled”. 
Screenshot of Properties page with "Enabled" property status
  1. Optional: You can also edit your check-in and check-out offset options if you prefer to extend PIN code access to easily accommodate early or late guest checkout.
Screenshot of the "Edit Property" screen showing offset settings
  1. Now, it’s time to connect your Salto locks. Navigate to the Devices page and select the “Import Devices” button. From there, select “Salto” from the drop-down list.
Screenshot of devices page showing how to connect Salto locks
  1. You will be prompted to input your Salto login details to connect and select “Submit”.
Screenshot of sign in pop up screen for Salto locks
  1. Once the devices are imported, you should see a green confirmation message.
Screenshot of sign in pop up screen for Salto locks with green confirmation message
  1. Now that your device is imported, feel free to edit the lock details and name by selecting the pencil icon. Then, select the drop-down list under “Assigned Properties” to assign the device to a property. Be sure the device is assigned to the correct property.
Screenshot of devices page with unassigned salto lock
  1. Once the device is assigned, the status indicator will turn green for the device. This green indicator will also show up for the property it’s assigned to on the Properties page. This means that the property is fully configured for automated access.
Screenshot of devices page with assigned and "Enabled" Salto lock
  1. Now, it’s time to import reservations. Head over to the reservations page. Your reservations will be automatically imported into Jervis Systems within 30 minutes to an hour. You can immediately import your STR reservations by navigating to the Reservations tab in your Jervis Systems account. From here select the “Refresh” button. Once your reservations are imported or refreshed, you should see your randomly generated 6-digit code under the SET PIN field.
Screenshot of Reservations page with SET PIN code assigned to a reservation

Success! Your Salto locks are now connected and access is now set up for your guests!

Need additional help and support? Check out the additional user guides on our blog. You can also get in touch with the Jervis Systems Support Team by submitting a request via the Support page in your account.

Screenshot of Jervis Systems support request page

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